CANADIAN ARMED FORCES RELOCATION PROGRAM (CAF RP)

CANFORGEN 206/17 CMP 107/17 152207Z NOV 17

CANADIAN ARMED FORCES RELOCATION PROGRAM (CAF RP)

UNCLASSIFIED

REFS: A: CANFORGEN 070/16 CMP 035/16 221522Z APR 16
B: CANADIAN FORCES INTEGRATED RELOCATION PROGRAM (CFIRP) DIRECTIVE

REF A ANNOUNCED THE ARRIVAL OF THE CAF RP UPON THE EXPIRATION OF THE CURRENT IRP CONTRACT
IT WAS DETERMINED AFTER IN-DEPTH REVIEWS, CONSULTATIONS, AND SURVEY FEEDBACK THAT SERVICE COULD BE IMPROVED BY PROVIDING GREATER ACCESS TO THE INFORMATION WITH A MORE MODERN, INNOVATIVE SERVICE DELIVERY MODEL
THE NEW CAF RP MODEL, EFFECTIVE 1 DEC 17, WILL PROVIDE GREATER FLEXIBILITY AND INCREASED ACCESS TO RELOCATION INFORMATION THROUGH WEB-BASED TECHNOLOGY (OFF BASES/WINGS INTO LIVING ROOMS)
ALTHOUGH BASE/WING BGRS REPRESENTATION WILL CEASE 30 NOV 17, THE NEW MODEL WILL CONTINUE TO INCLUDE LIVE VIDEO (VIRTUAL FACE-TO-FACE) INTERACTION AND LIVE CHAT ON THE SECURE WEBSITE. IN ADDITION, THE SITE WILL OFFER INCREASED CONTROL AND ACCESS TO ALL RELOCATION INFORMATION 24/7 FROM ANY LOCATION WITH INTERNET ACCESS
BENEFITS OUTLINED IN REF B WILL REMAIN THE SAME. HOWEVER, ADVANCES TO COVER RELOCATION EXPENSES WILL BE LOADED ON TO A DECLINING BALANCE RELOCATION CASH CARD THAT WILL BE ISSUED TO THE MEMBER WITH THE FUNDS NEC TO CONDUCT THEIR RELOCATION. THE RELOCARD CAN BE THE CONDUIT TO PAY FOR THIRD PARTY SERVICE PROVIDERS (TPSP) SUCH AS APPRAISERS, HOME INSPECTORS, AND LAWYERS. THE BALANCE REMAINING ON THE RELOCARD, AFTER RECEIPTS HAVE BEEN UPLOADED AND EXPENSES RECONCILED, CAN BE TRANSFERRED TO THE MEMBER S PERSONAL ACCOUNT. POSTING ALLOWANCE AND T4/RL1 WILL BE ISSUED CENTRALLY BY THE CAF
AS PER CANADA�S DEFENCE POLICY STRONG, SECURE, ENGAGED, THIS NEW DELIVERY MODEL AIMS TO INCREASE FLEXIBILITY BY PROVIDING A MODERNIZED 24/7 WEB-BASED SVC DESIGNED TO GIVE CAF MEMBERS AND THEIR FAMILIES IMPROVED RELOCATION SERVICE TO MEET THEIR CURRENT AND FUTURE NEEDS

CANFORGEN 206/17 CMP 107/17 152207Z NOV 17

PROGRAMME DE REINSTALLATION DES FORCES ARMEES CANADIENNES (PR FAC)

UNCLASSIFIED

REFS: A: CANFORGEN 070/16 CMP 035/16 221522Z APR 16
B: DIRECTIVE DU PROGRAMME DE REINSTALLATION INTEGREE DES FORCES CANADIENNES (PRIFC)

LA REF A ANNONCAIT L ARRIVEE DU PR FAC DES L EXPIRATION DU CONTRAT ACTUEL DU PRI
IL A ETE ETABLI APRES DES EXAMENS APPROFONDIS, DES CONSULTATIONS ET DES ENQUETES QU ON AMELIORERAIT LE SERVICE EN FOURNISSANT UN MEILLEUR ACCES A L INFORMATION A L AIDE D UN MODELE DE PRESTATION DES SERVICES INNOVATEUR
LE NOUVEAU MODELE DU PR FAC, QUI ENTRERA EN VIGUEUR LE 1ER DECEMBRE 2017, SERA PLUS SOUPLE ET AMELIORERA L ACCES A L INFORMATION DE REINSTALLATION A L AIDE D UNE TECHNOLOGIE DE TYPE WEB (L INFOFORMATION SERA SORTIE DES BASES/ESCADRES ET ACCESSIBLE DE LA MAISON)
BIEN QUE LA REPRESENTATION DE BGRS DANS LES BASES/ESCADRES PRENDRA FIN LE 30 NOVEMBRE 2017, LE NOUVEAU MODELE COMPRENDRA TOUJOURS DES REUNIONS VIRTUELLES EN PERSONNE ET DES SEANCES DE CLAVARDAGE SUR LE SITE WEB SECURISE. DE PLUS, LE SITE OFFRIRA UN CONTROLE ACCRU DE L INFORMATION SUR LA REINSTALLATION DE MEME QU UN ACCES AMELIORE A CETTE INFORMATION, 24 HEURES SUR 24, 7 JOURS SUR 7, PARTOUT OU L ACCES INTERNET EST OFFERT
LES AVANTAGES PRESENTES A LA REF B DEMEURERONT LES MEMES. TOUTEFOIS, LES AVANCES VISANT A COUVRIR LES DEPENSES DE REINSTALLATION SERONT FOURNIES A L AIDE D UNE CARTE PREPAYEE DE REINSTALLATION A SOLDE DEGRESSIF QUI SERA REMISE AU MILITAIRE AVEC LES FONDS NECESSAIRES A LA REINSTALLATION. CETTE RELOCARD PEUT SERVIR A PAYER LES TIERS FOURNISSEURS DE SERVICES (TFS), COMME LES EVALUATEURS, LES INSPECTEURS D HABITATION ET LES AVOCATS. LE SOLDE RESTANT SUR LA CARTE, APRES CHARGEMENT DES RECUS ET RAPPROCHEMENT DES DEPENSES, PEUT ETRE TRANSFERE AU COMPTE PERSONNEL DU MILITAIRE. L INDEMNITE D AFFECTATION ET LES RELEVES T4/RL1 SERONT PRODUITS DE FACON CENTRALISEE PAR LES FAC
CONFORMEMENT A LA POLITIQUE DE DEFENSE DU CANADA PROTECTION, SECURITE, ENGAGEMENT, CE NOUVEAU MODELE DE PRESTATION VISE UNE SOUPLESSE ACCRUE A L AIDE D UN SERVICE SUR LE WEB OFFERT 24 HEURES SUR 24, 7 JOURS SUR 7 ET CONCU POUR DONNER AUX MILITAIRES ET A LEURS FAMILLES UN SERVICE DE REINSTALLATION AMELIORE QUI REPOND A LEURS BESOINS ACTUELS ET FUTURS